Deskripsi
Sophos Service Tiers
| Sophos Threat Advisor | Sophos MDR | Sophos MDR Complete | |
|---|---|---|---|
| 24/7 expert-led threat monitoring and response | Yes | Yes | Yes |
| Compatible with non-Sophos security products | Yes | Yes | Yes |
| Weekly and monthly reporting | Yes | Yes | Yes |
| Monthly intelligence briefing: “Sophos MDR ThreatCast” | Yes | Yes | Yes |
| Sophos Account Health Check | Yes | Yes | |
| Expert-led threat hunting | Yes | Yes | |
| Threat containment: attacks are interrupted, preventing spread Uses full Sophos XDR agent (protection, detection, and response) or Sophos XDR Sensor (detection and response) |
Yes | Yes | |
| Direct call-in support during active incidents | Yes | Yes | |
| Full-scale incident response: threats are fully eliminated Requires full Sophos XDR agent (protection, detection, and response) |
Yes | ||
| Root cause analysis | Yes | ||
| Dedicated Incident Response Lead | Yes | ||
| Breach Protection Warranty Covers up to $1 million in response expenses |
Yes |
