VEEAM 2 YEAR ADDITIONAL PRODUCTION Backup ESSENTIALS ENTERPRISE PLUS – PER 2 SOCKETS
Rp29.172.798
- 2 additional years of Production (24/7) maintenance prepaid
- for Veeam Backup Essentials Enterprise Plus 2 socket pack
Deskripsi
| General | |
|---|---|
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 2 years |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
|---|---|
| Software Title | Veeam Backup Essentials Enterprise Edition for VMware |
| License Qty | 2 sockets |
| License Pricing | Prepaid |
| Licensing Details | Includes first year 24/7 uplift |
| Details | |
|---|---|
| Service & Support | Phone consulting – 2 years – response time: 1 hour – availability: 24 hours a day / Monday-Sunday – severity level 1 ¦ Phone consulting – 2 years – response time: 3 hours – availability: 24 hours a day / Monday-Sunday – severity level 2 ¦ Phone consulting – 2 years – response time: 6 hours – availability: 24 hours a day / Monday-Sunday – severity level 3 ¦ Phone consulting – 2 years – response time: 8 hours – availability: 24 hours a day / Monday-Sunday – severity level 4 ¦ E-mail consulting – 2 years – availability: 24 hours a day / Monday-Sunday ¦ Web support – 2 years – availability: 24 hours a day / Monday-Sunday ¦ New releases update – 2 years |
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