Veeam Renewal Backup Essentials Universal Subscription Per 5 Instances – 1 Year

• General
  Category	Networking applications – network backup, monitoring & performance management
  Product Type	Upfront Billing License (renewal) – 1 year
  Bundled Support	Production Support

  Licensing
  License Qty	5 instances
  Details	A minimum of 10 instances, includes Enterprise Plus Edition features

  Service & Support

  Type

  Phone consulting – 1 year – response time: 1 hour – availability: 24 hours a day / Monday-Sunday – severity level 1 | Phone consulting – 1 year – response time: 3 hours – availability: 24 hours a day / Monday-Sunday – severity level 2 | Phone consulting – 1 year – response time: 6 hours – availability: 24 hours a day / Monday-Sunday – severity level 3 | Phone consulting – 1 year – response time: 8 hours – availability: 24 hours a day / Monday-Sunday – severity level 4 | E-mail consulting – 1 year – availability: 24 hours a day / Monday-Sunday | Web support – 1 year – availability: 24 hours a day / Monday-Sunday | New releases update – 1 year

  Country of Origin
  Country of Origin	US

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